General Terms of Use
Applicable from January 1, 2024 - last modified on February 14, 2026.
By accessing and using the Sedestral Platform (the "Platform"), you agree to these Terms of Use (the "Terms"), which govern your use of the Platform, all of its components and any other product or service provided by Sedestral (collectively, the "Products").
These Terms form a binding agreement between you and Sedestral. They apply to your use of the Platform and the Products, including under the free plan offered by default when you sign up. Please read them carefully before using the Platform or the Products.
Company legal information and hosting provider
Company name: SEDESTRAL
SIRET: 982 531 956 00018
EU VAT number: FR38 982 531 956
Address: 50 RUE GERMAINE TILLION, 92700 COLOMBES, France
Contact: contact@sedestral.com
Hosting provider: OVH, registered with the Lille Métropole Trade and Companies Register under number 424 761 419.
SIRET: 982 531 956 00018
EU VAT number: FR38 982 531 956
Address: 50 RUE GERMAINE TILLION, 92700 COLOMBES, France
Contact: contact@sedestral.com
Hosting provider: OVH, registered with the Lille Métropole Trade and Companies Register under number 424 761 419.
Clause 1: Acceptance of the Terms
By using the Platform and the Products, you accept these Terms as well as our Privacy Policy. If you do not accept the Terms, you may not use the Platform or the Products.
Clause 2: Use of the Platform and the Products
The Platform and the Products are intended solely for use by individuals or legal entities acting in a professional capacity. You may not use the Platform or the Products for unlawful or inappropriate purposes. You are solely responsible for your use of the Platform and the Products. We reserve the right to restrict or suspend your use of the Platform or the Products if we consider that you are in breach of these Terms, or if your use harms our interests or those of our other users.
Clause 3: User account
To use certain Products, you will need to create a user account ("Account"). You must provide accurate, up-to-date and complete information when creating your Account. You are solely responsible for all activity carried out under your Account. You agree to protect your password and not to share your Account with third parties. We reserve the right to suspend or terminate your Account if we consider that you have breached these Terms or are using your Account in an abusive or fraudulent manner.
Clause 4: Intellectual property
The Platform and the Products are the exclusive property of Sedestral or its partners. All intellectual property rights in the Platform and the Products are reserved, and no licence or right of use is granted without our prior written consent.
Clause 5: Support
Sedestral undertakes to provide support to every customer, in accordance with the terms set out in our Terms of Sale. However, Sedestral reserves the right to modify, suspend or discontinue support at any time and without notice.
Clause 6: Services and AI agents
Sedestral provides its users with AI agents specialised in search engine optimisation (SEO), enabling in particular the creation, optimisation and publishing of content, technical website audits, rank tracking and competitor analysis. These services rely on artificial intelligence technologies and on integrations with third-party platforms (WordPress, Shopify, PrestaShop, Wix, etc.). Sedestral cannot guarantee that these services will be available at all times, without interruption or error, or that the results obtained will meet each user's specific expectations.
Clause 7: AI-generated content
Content generated by Sedestral's AI agents (articles, optimisations, briefs, etc.) becomes the customer's property as soon as it is created. Sedestral claims no intellectual property rights over this content. However, AI-generated content may contain inaccuracies, factual errors or wording that could be improved. It is the customer's responsibility to proofread, verify and approve all content before publishing it. Sedestral accepts no liability for the consequences of publishing AI-generated content without prior verification by the customer, particularly with regard to regulatory compliance, accuracy of information or respect for third-party rights.
Clause 8: Liability
Sedestral cannot be held liable for any direct, indirect, special, consequential or other loss or damage arising from the use of the Platform or the Products, including loss of profits, data, customers or reputation. In any event, our liability shall not exceed the total amount you paid for use of the Platform or the Products during the twelve (12) months preceding the event giving rise to the liability.
Clause 9: Changes to the Terms
Sedestral reserves the right to modify these Terms at any time and without notice. It is your responsibility to review the Terms regularly to stay informed of any changes. If you continue to use the Platform or the Products after the Terms have been modified, you accept the new terms.
Clause 10: Governing law and jurisdiction
These Terms are governed by and interpreted in accordance with the laws of France. Any dispute arising from the use of the Platform or the Products shall be submitted to the competent French courts, to the exclusion of any other court. This clause applies regardless of where the user uses the Platform or the Products.
Clause 11: Contact
If you have any questions, comments or concerns about the Terms, you can contact us at the following email address: contact@sedestral.com. We undertake to reply as quickly as possible.
Clause 12: Termination
Sedestral may terminate or suspend your access to the Platform and the Products in the event of a breach of these Terms, fraudulent or abusive behaviour, or non-payment. In cases of serious misconduct, termination takes effect immediately. In all other cases, Sedestral undertakes to give you reasonable notice of at least fifteen (15) days before any termination. Upon termination, you must cease all use of the Platform and the Products. This clause applies without prejudice to acquired rights or ongoing contractual obligations, which must be honoured by both parties.
Clause 13: Language
These Terms are written in French. In the event of any conflict between the French version and a translation, the French version shall prevail. This clause applies to all documents relating to the Terms, including exchanges by email or chat.
Clause 14: Modules and extensions installed on the customer's side
Sedestral offers modules and extensions (hereinafter "Modules") designed to be installed in the customer's technical environment (PrestaShop, WordPress, Shopify, etc.). These Modules run within the customer's infrastructure, over which Sedestral has no control regarding server configuration, other installed modules or extensions, or applied updates. The customer remains solely responsible for the configuration, maintenance and overall security of its technical environment. Sedestral cannot be held liable for malfunctions resulting from incompatibilities with other modules, unsuitable server configurations or changes made by the customer to its environment.
Clause 15: Credentials and authentication keys
Using the Modules and the Platform may require credentials and authentication keys (tokens, API keys or any other means of identification). The customer is solely responsible for the confidentiality and security of these credentials. Any action carried out using these credentials is deemed to have been performed by the customer. If a compromise is suspected, the customer undertakes to inform Sedestral without delay so that the credentials can be revoked.
Clause 16: Module security and updates
Sedestral undertakes to fix, within a reasonable time, any security vulnerability affecting its Modules that is brought to its attention. The customer is required to apply Module updates as soon as they are made available. Keeping an outdated version of a Module in production when a fix is available is the customer's sole responsibility.
Clause 17: Security-related limitation of liability
Sedestral accepts no liability for damage resulting from the exploitation of a security vulnerability combined with a misconfiguration of the customer's server, the presence of another vulnerable module in the customer's environment, the customer's failure to meet its update obligation, or any other negligence in securing its technical environment.