General Terms of Use
Applicable from January 1, 2024 - last modified on March 18, 2024.
By accessing and using the Sedestral Platform (the "Platform"), you agree to these General Terms of Use (the "GTU"), which govern your use of the Platform, all its components, and any other product or service provided by Sedestral (collectively, the "Products").
These Terms of Use constitute a contractual agreement between you and Sedestral. They apply to the use of the Platform and Products, including the default free offer available upon registration. Please read them carefully before using the Platform or Products.
Legal Information and Host
Name: SEDESTRAL
SIRET: 982 531 956 00018
VAT Number: FR38 982 531 956
Address: 50 RUE GERMAINE TILLION, 92700 COLOMBES
Contact: contact@sedestral.com
Service Host: OVH, registered with the Lille Métropole RCS under number 424 761 419.
Clause 1: Acceptance of the Terms
By using the Platform and Products, you agree to these Terms as well as our Privacy Policy. If you do not accept the Terms, you may not use the Platform or Products.
Clause 2: Use of the Platform and Products
The Platform and Products are intended for use only by individuals or entities with a professional profile. You may not use the Platform or Products for illegal or inappropriate purposes. You are solely responsible for your use of the Platform and Products. We reserve the right to restrict or suspend your use of the Platform or Products if we believe you are violating these Terms or if your use of the Platform or Products harms our interests or those of our other users.
Clause 3: User Account
To use certain Products, you will need to create a user account ("Account"). You must provide accurate, up-to-date, and complete information when creating your Account. You are solely responsible for all activities conducted under your Account. You agree to protect your password and not share your Account with third parties. We reserve the right to suspend or terminate your Account if we believe you have violated these Terms or if you misuse or fraudulently use your Account.
Clause 4: Intellectual Property
The Platform and Products are the exclusive property of Sedestral or its partners. All intellectual property rights in the Platform and Products are reserved, and no license or right to use is granted without our prior written consent.
Clause 5: Support
Sedestral is committed to providing support to each customer in accordance with the terms described in our Terms of Sale. However, Sedestral reserves the right to modify, suspend, or discontinue support at any time without notice.
Clause 6: Products Integrated into Sedestral
The Platform offers products that simplify the process of communication between you and your customers. However, Sedestral cannot guarantee that these options will always be available, uninterrupted, or error-free. However, no decision on your part can be justified by referencing these reasons.
Clause 7: Work Efficiency
The Platform promotes work efficiency within a synchronized ecosystem across different components. However, Sedestral cannot guarantee that using the Platform will increase your employees' work efficiency. It is your responsibility to implement the processes and conditions conducive to optimal use of the Platform.
Clause 8: Liability
Sedestral cannot be held liable for direct, indirect, special, consequential, or other losses or damages arising from the use of the Platform or Products, including loss of profits, data, goodwill, or reputation. However, our liability will not exceed the total amount paid by you for the use of the Platform or Products in the twelve (12) months preceding the event giving rise to the liability.
Clause 9: Modification of the Terms
Sedestral reserves the right to modify these Terms at any time without notice. It is your responsibility to regularly check the Terms to stay informed of these changes. If you continue to use the Platform or Products after the modification of the Terms, it means that you accept the new conditions.
Clause 10: Applicable Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of France. Any disputes arising from the use of the Platform or Products will be subject to the exclusive jurisdiction of the French courts, to the exclusion of any other courts. This clause applies regardless of the location of the user's use of the Platform or Products.
Clause 11: Contact
If you have any questions, comments, or concerns regarding the Terms, you can contact us at the following email address: contact@sedestral.com. We are committed to responding to you as soon as possible.
Clause 12: Termination
Sedestral reserves the right to terminate your access to the Platform and Products at any time, for any reason, without notice or liability to you. In the event of termination, you are required to immediately cease all use of the Platform and Products and delete any content related to your account. This clause applies without prejudice to acquired rights or ongoing contractual obligations that must be honored by both parties.
Clause 13: Language
These Terms are written in French. In case of conflict between the French version and a translation, the French version will prevail. This clause applies to all documents related to the Terms, including email or chat exchanges.