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Privacy Policy
Applicable as of January 01, 2024 - last modified on March 18, 2024.
Introduction
We are committed to protecting your privacy and respecting your choices regarding confidentiality. This privacy policy describes the information we collect, how we use and share it, and your choices regarding this information when you use our application. By using our application, you agree to the terms of this privacy policy.
Information Collection
We collect information that you provide to us when using our application, including your name, email address, social media identifiers, messages you send through our application, and information you provide while using our live chat services. For certain products, specifically Inbox and Publisher, we make calls to Application Programming Interfaces (APIs) of social networks such as Facebook, Twitter, Instagram, and LinkedIn to enrich your user experience. An API is a set of rules and definitions that allows our application to communicate with these external services. In the context of these interactions, some of your data may be shared with these platforms. Additionally, for the products SmartBlog and SmartDoc, we use OpenAI's API to integrate artificial intelligence features aimed at optimizing content creation and providing advanced documentary assistance. This also involves sharing some data with OpenAI to enable these functionalities.
Data Deletion Request
If you wish to have your personal data deleted from our systems, you can make a request by contacting us at contact@sedestral.com. Upon receiving your request, we will confirm your identity and undertake to erase your data from our databases within 30 days, unless certain information is required to be retained in accordance with legal or regulatory obligations.
Use of Information
We use the collected information to provide you with our services, improve our application, contact you, personalize your user experience, perform analytics, and respond to support requests. If you have consented, we may also use this information to send you marketing communications.
Sharing of Information
We do not sell your personal information to third parties. We may share information with third-party service providers working on our behalf, such as hosting providers and email service providers. We may also share information if required by law, if we believe it is necessary to protect our rights, property, or safety, or if we are involved in a merger, acquisition, or sale of assets.
Cookies and Similar Technologies
We may use cookies and other similar technologies to enhance your user experience and analyze the use of our application. Cookies are text files that are stored on your computer or mobile device and allow your browser or device to be identified. There are session cookies, which expire when you close your browser, and persistent cookies, which remain on your device even after you close your browser. You have the option to disable cookies in your browser settings, but this could potentially limit certain functionalities of our application.
Privacy Policy Changes
We may modify this privacy policy at any time by posting an updated version on our website. We recommend that you regularly review our privacy policy to stay informed of changes. If we make significant changes to this privacy policy, we will notify you via email or through a notification in our application.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at the following email address: contact@sedestral.com. We strive to respond to all inquiries as quickly as possible.
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