Privacy Policy
Effective from January 1, 2024 - last modified on March 18, 2024.
Introduction
We are committed to protecting your privacy and respecting your privacy choices. This privacy policy describes the information we collect, how we use and share it, and your choices regarding this information when you use our application. By using our application, you agree to the terms of this privacy policy.
Information Collection
We collect the information you provide when using our application, including your name, email address, social media IDs, messages you send through our application, and the information you provide when using our live chat services. For some of our products, such as Inbox and Publisher, we make API calls to social media platforms like Facebook, Twitter, Instagram, and LinkedIn to enhance your user experience. An API is a set of rules and definitions that allows our application to communicate with these external services. In the course of these interactions, some of your data may be shared with these platforms. Additionally, for the SmartBlog and SmartDoc products, we use OpenAI's API to integrate artificial intelligence features, aimed at optimizing content creation and providing advanced document assistance. This involves sharing certain data with OpenAI to enable these features.
Data Deletion Request
If you wish to have your personal data removed from our systems, you can request it by contacting us at contact@sedestral.com. Upon receiving your request, we will confirm your identity and take steps to erase your data from our databases within 30 days, unless certain information is required to be retained in accordance with legal or regulatory obligations.
Information Usage
We use the information collected to provide our services, improve our application, contact you, personalize your user experience, conduct analysis, and respond to support requests. If you have consented, we may also use this information to send you marketing communications.
Information Sharing
We do not sell your personal information to third parties. We may share information with third-party service providers who work on our behalf, such as hosting providers and email service providers. We may also share information if required by law, if we believe it is necessary to protect our rights, property, or safety, or if we are involved in a merger, acquisition, or asset sale.
Cookies and Similar Technologies
We may use cookies and other similar technologies to enhance your user experience and analyze the use of our application. Cookies are text files that are stored on your computer or mobile device and that identify your browser or device. There are session cookies, which expire when you close your browser, and persistent cookies, which remain on your device even after you close your browser. You can disable cookies in your browser settings, but this may limit certain features of our application.
Privacy Policy Changes
We may modify this privacy policy at any time by posting an updated version on our website. We recommend that you regularly review our privacy policy to stay informed of any changes. If we make significant changes to this privacy policy, we will notify you by email or through a notification in our application.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at the following email address: contact@sedestral.com. We strive to respond to all requests as quickly as possible.
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