Inbox
Optimize your customer service
Sedestral offers a complete and organized customer service solution in the cloud.
Send and receive your business emails
Create emails for your employees and support, easily manage your company's emails, and receive and send emails from the Inbox.
Learn MoreChat with your website visitors
Customize and install a live chat in just a few clicks in your company's colors so your visitors can easily contact you and chat with you from the Inbox.
Reply to your social media messages
Connect your social networks and no longer switch between platforms. Centralize social media messages in your inbox.
In summary, receive all your messages in one place
Clearly define your employees' access
Limit access to certain channels or features for your collaborators in the inbox.
Work as a team
Invite collaborators to your conversations, draft messages together, and send private messages.
Personalize your inbox
Customize Your Inbox
Frequently Asked Questions
What is Inbox?
Inbox is Sedestral's flagship product, it's where all your customer interactions will come to life and be centralized. Imagine an email inbox? Think of it as the same thing, with one small difference: this inbox also allows you to respond to requests on social networks and engage with your website visitors. Inbox is essentially a demand vacuum that optimizes your response and processing time.
How can I save time with this solution?
Sedestral was created with the goal of providing the greatest possible support to every professional. We put our heart into optimizing the use of our Inbox. Starting from the observation that it was time-consuming to juggle different platforms and that you were forced to select your audience, we thought about how to recover this neglected audience without increasing your workload. Centralization turned out to be the most interesting solution for us, which is why Sedestral's Inbox brings EVERYTHING together!
How to navigate the Inbox?
To make it easier to understand, Inbox uses a coding system based on the logos and colors of different platforms, allowing you to quickly identify their origin. Additionally, our contact detection system is integrated into all our products to identify the same individual across different platforms. If two contacts share many identical data points, they are merged into a single identity.
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