In short, Sedestral allows you to create a complete customer service for all channels

A help center allows you to write many elements about a business or provide answers to many questions you may frequently be asked. By publishing these answers in a help center under your name, it first allows you to be visible on the Internet and achieve top-notch SEO in a short time. Indeed, search engines love content with data that introduces who you are, what you offer, and how you contribute to your brand's success. By providing these answers in a help center, you will increase your visibility while answering the questions of your future customers.

There is no turnkey solution, unfortunately. However, it is important to consider that every answered question provides additional answers. Thus, it might be wise to explain your business, how to contact you, your opening hours, your vision, your goals, your values... These are, of course, just ideas from an inexhaustible list.

Like all Sedestral products, the help center is a customizable element that behaves a bit like Livechat in terms of personalization. Thus, it is possible to modify the shapes, colors, logos, texts...