Communications
Client report
Statistics
Get an overview of your performance.
HelpCenter
Make your important information accessible.
Contacts
Consolidate your customer data.
Statistics
Keep an eye on your performance and impact
Sedestral saves you time in evaluating your impact and performance. Analyze your team's activity and results from Sedestral.
Centralize all your marketing and support statistics
Create your own reports
Statistics allow you to apply specific criteria to reports so you can visualize only what's essential for you. Filter your conversations, posts, contacts, and more by country, status, and other precise filters.
Evaluate individual performance of your collaborators
Main reports
Number of conversations
See the hours when your customers tend to contact you.
Conversations hours
See the hours when your customers tend to contact you.
Response time
See the hours when your customers tend to contact you.
Ratings
See the hours when your customers tend to contact you.
Employees
See the hours when your customers tend to contact you.
Frequently Asked Questions
What analytical data is processed on Sedestral?
Sedestral does not process and will never process any exchanges you have on the platform. However, various data is collected, such as your team members' connection times, engagement numbers, received reviews, etc. This data is specific to each team member and can also be analyzed for each contact and publication.
Can statistics be accessed by all users?
One of the strengths of Sedestral is its management of profiles and the attribution of personalized roles, which makes it easier for each user to access. Thus, as with all other products on Sedestral, the administrator can manage members who have access to statistics and those who can make modifications.
What is the purpose of statistics on Sedestral?
Statistics are becoming increasingly essential in the professional world, as productivity is at the heart of all concerns. It is crucial to rely on KPIs (Key Performance Indicators). Sedestral is designed to analyze all actions performed on the application and allows the administrator to clearly visualize everything that happens without wasting time.
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