Statistics
Keep an eye on your performance and impact
Sedestral helps you save time in evaluating your impact and performance. Analyze your team's activity and results from Sedestral.
Centralize all your marketing and support statistics
Create your own reports
Statistics allow you to apply precise criteria to reports to visualize only what is essential for you. Filter your conversations, publications, contacts, and more by country, status, and other specific filters.
Evaluate the individual performance of your employees
Main reports
Number of conversations
See the hours when your customers tend to contact you.
Conversation hours
See the hours when your customers tend to contact you.
Response time
See the hours when your customers tend to contact you.
Ratings
See the hours when your customers tend to contact you.
Employees
See the hours when your customers tend to contact you.
Frequently Asked Questions
What analytics data is processed on Sedestral?
Sedestral does not and will never process the exchanges you have on the platform. However, a lot of data is collected, such as your collaborators' connection times, their number of engagements, the reviews they have received, etc. This data is unique to each collaborator and can also be analyzed for each contact and each publication.
Are statistics accessible to all users?
One of Sedestral's strengths is its profile management and assignment of customized roles, making access easier for each user. Thus, as with all other products on Sedestral, the administrator can manage the members who have access to statistics and those who can make changes to them.
What are the benefits of statistics on Sedestral?
Statistics are increasingly essential in the professional world, as productivity is at the forefront of everyone's concerns. It is crucial to rely on KPIs (Key Performance Indicators). Sedestral is designed to study all behaviors carried out on the application and allows the administrator to clearly visualize everything that is happening without wasting time.
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