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LiveChat

Live chat for website

Install our chat solution and chat live with your visitors. Answer their questions and generate new leads.

Establish an immediate trust relationship with your customers

Support

Let your customers contact you instantly. Live chat allows you to provide the assistance they need in just a few minutes.

Ventes

Give your visitors the opportunity to contact you quickly, guide them through their buying process, and increase your sales.

Start now

Download

Simply copy a small piece of JavaScript code into your website's HTML code.

1

Customize

Adapt the chatbox colors to match your company's image.

2

Start

Start answering your customers' questions and generate new leads.

3

Customize your chatbox

The Sedestral live chat is fully customizable.

Features

Files

Share files, GIFs, documents, and images via live chat.

Respond Quickly

Create predefined texts and respond to your customers faster.

Collect Information

Ask your customers to enter their name, email address, and information so that you can contact them later.

Activity

Add office hours or adjust your active presence.

Analyze your performance and customer satisfaction

In addition to live chat, connect your social networks, create emails, and centralize your communications in Sedestral.

Page representing the Sedestral interface : In addition to live chat, connect your social networks, create emails, and centralize your communications in Sedestral..

Frequently Asked Questions

What is Sedestral Livechat?

The Sedestral livechat is a piece of code we offer you to add to your site to incorporate a live chat between your customers visiting your site and your teams. In the form of a small messaging service, it is very powerful and can answer common questions on its own, thanks to artificial intelligence, or connect you directly with your customer.

How and where to add the Livechat code provided to me?

This piece of code is pre-designed to facilitate Sedestral's integration into your site. It needs to be copied from the Livechat settings and pasted into your site's HTML code. On the configuration page, you will find 2 codes that are quite similar, the longer one includes additional elements for Livechat customization.

Is it possible to customize the Livechat?

Our Livechat is designed to be customizable in every way, whether in terms of colors, shapes, images, texts, catchphrases, forms, etc. It is unique for each user, allowing it to blend in perfectly with your site. Many settings are available, and with just a few clicks, you can tailor it to your image.

Sedestral

Use Cases